Of course, the easiest way to do this is with displays that are readily seen by the patient. Mettler elaborated on this by saying, "Make sure that they [patients] know the product is available for purchase. Point-of-sale displays and evidence of pricing can help."
Chiropractors may also want to think beyond just their office when it comes to promoting their practice through the use of topicals. Mathers suggested having small sample sizes available, adding, "Participating in community events, such as health fairs, fun runs and charity walks, is more than just a neighborly thing to do. It's an excellent way for the chiropractor to advertise their practice and help more people."
Conditions Topicals Can Treat
It may seem as though topicals are only designed to treat localized musculoskeletal conditions. However, according to our vendor experts, there is a whole host of other conditions for which topicals may be very well-suited to treat. Some of these may be found in the accompanying table.
Jeff Baskett, with Sombra Professional Therapy Products, headquartered in Albuquerque, explained that it's extremely important to keep in mind that not all topicals are the same. He explained, "Do not be fooled by thinking that topical analgesics are generic in nature."
Part of knowing which conditions will best respond to topicals is understanding the mechanism of action behind the product. According to Shea, "A topical works best and fastest on muscles and joints that are located close to the surface of the skin. Since a topical is absorbed through the skin, the location of the pain is very important. The further the pain is from the surface of the skin, the longer it takes to get relief."
Vanderlinden elaborated on this concept of where the pain might be located: "For example if a patient has a few spots of psoriasis a topical would be appropriate, but if the psoriasis is wide spread then an oral medication may be indicated. The same holds true for fibromyalgia, a few main trigger points and a cream would be great, but if the fibromyalgia is impacting several areas then a systemic approach may offer the patient more."
Stacking Up Against OTC Meds
One of the most common questions you might get from a patient is why your recommended topical is superior to pain-relievers they can buy themselves at their local drug store. The first thing is to understand the mechanism of action behind topicals so that you can better explain them to your patients.
Mathers gave a brief run-down on the method by which topicals that contain menthol stop pain. He explained that topicals "help break this pain cycle to facilitate therapeutic treatment by relieving pain through a method known as gate control theory, or 'gating.' In the gating theory, menthol acts to stimulate specific sensory receptors in the skin, thereby blocking other receptors from sending pain signals to the brain."
The key, as Mettler noted, is that most over-the-counter topicals don't contain the same amount of key ingredients such as menthol as those sold through chiropractors: "Most over-the-counter products don't have the same concentration of key ingredients like menthol, alcohol, and aloe vera. This usually leads to less-effective products. We hear stories all the time from customers who don't get nearly the same result from store-bought topicals."
One of the reasons for the lack of effectiveness of store-bought topicals is absorbability. Obviously, if the topical does not penetrate the skin, it cannot be very effective. As Vanderlinden explained, "The single biggest issue is absorption. If a topical is not absorbed topically, then by definition, it cannot reach sore muscles and joints. For a topical is to do more than temporarily mask symptoms, the compound must offer some degree of absorption. Skin permeability is highly selective and as a result, there are very few products that truly pass the epidermis, dermis and subcutaneous tissue layers of the skin, despite all the "deep-penetrating" absorption claims that we see in ads."
The other thing to consider is that over-the-counter pain relievers, particularly pills or capsules, can have unwanted side effects. Von der Beeck listed some of the problems that can occur with over-the-counter pain relievers: "When one considers the many problems associated with pain-relief pills that can upset the delicate stomachs of older people, wrong dosage dispensing, and the many contraindications that come with most pain medications, the use of a 100 percent natural topical analgesic that does not have to go through the digestive system and that offers effective pain relief, is a very viable alternative."
Quality and Effectiveness Are Key
The truth is that patients want pain relief that has been proven effective, and what better proof than if it works on them? At that point, its a very easy sell for the topical product.
Toups framed this question in terms of chiropractic obligation to the patient: "The chiropractor's primary obligation is the patient, which begs the question: 'is this a product that will help in the healing process or not?' An evaluation of the efficacy of the ingredients should be performed both in research and practical use of the product. This will determine if a particular topical should be recommended."
Baskett agreed, summing up, "When choosing a topical analgesic for patients a practitioner should first consider whether or not it can be used in their own treatments. The reason is that when a product is used during or after a treatment the practitioner obviously stands behind it and is an acting testimonial. The result is often an easy sell and the patient can then bring part of the rehabilitation process home with them. Chiropractic is a natural method of health care, so why not offer a topical analgesic that is naturally efficacious?"